Terms & Conditions

Last updated: 21 May 2025

These Terms and Conditions govern your use of The Boer Bar website and your purchase of our products. By using this website, you agree to these terms.

Goods and/or Services
  • The Boer Bar is an online store that offers premium carnivore and keto-friendly food products and related/complementary products made proudly in South Africa.

Agreement of Sale
  • An agreement of sale is only valid once payment has been received in full and we’ve confirmed the order.
  • Until then, all goods remain the property of The Boer Bar.

Delivery Policy
  • Orders are processed within 3 working days of receiving payment.
  • We deliver via trusted courier partners.
  • Delivery is considered complete when anyone at the delivery address signs for the package.
  • Free delivery on orders over R400 (after discounts), except for extreme outlying areas.

Returns and Refunds
  • Please refer to our detailed Refund and Returns Policy for more information.
  • Key points include:
    • Damaged or incorrect items must be reported within 1 working day.
    • Return shipping is at your cost unless it’s our error.

Payment Options Accepted
  • We accept Visa, MasterCard and Debit Cards
  • Credit card transactions are securely processed via Payfast using industry-standard encryption.
  • Customer information is stored separately from card details.
  • Card details are entered on the secure Payfast platform.

Currency & Country
  • All transactions are processed in South African Rand (ZAR).
  • The merchant outlet country is South Africa.

Customer Privacy Policy
  • We respect your privacy and take all reasonable steps to protect your personal information.
  • Your data will never be sold, rented, or shared with third parties.
  • We use your information only to process orders and improve service.
  • Refer to the Promotion of Access to Information Act (PAIA) for full definitions.

Responsibility
The Boer Bar is responsible for:
  • The sale of goods listed on our website
  • Handling customer service, delivery, and any dispute resolution

Website Usage
You may use this site to:
  • Browse products
  • Place legitimate orders
  • You may not use the site to reproduce, copy, or redistribute any content or images.

Discounts & Vouchers
  • Only one discount code can be used per purchase.
  • Codes cannot be applied to already discounted items.
  • Terms may vary per promotion.

Loyalty Points
  • Loyalty points are awarded at The Boer Bar’s discretion.
  • Points expire 6 months after being earned.
  • Terms may change without prior notice.

Disclaimer
  • We aim for accurate and up-to-date product information.
  • However, we cannot be held liable for unintentional errors or outdated content.

Variation
The Boer Bar may change or update these terms at any time without prior notice.

Company Information